Atlanta commercial and residential properties must always be maintained at high occupancy rates as a way to profitability for investors. Being an effective and efficient landlord is a great way to maximize occupancy and profitability for investors. Here are some simple and easy tips on how to be a more effective Atlanta landlord regardless of size of the property.
Conscientious and Effective Atlanta Property Management
Promptly addressing complaints lets tenants know that you care about their well-being. Regardless of how small of a problem arises it is best to be prompt, decisive, and to resolve the situation to the tenant’s satisfaction. As a conscientious and effective property manager it is important to convey to tenants that they should come to you as quickly as possible with any complaints they have. Whether it is a multifamily housing unit or a commercial building, this should be the standard. Always have available to clients a number that is active 24 hours a day that they can call any time if there is an emergency.
Always document every aspect of any interactions with tenants. This is necessary as a way to avoid potential legal issues. It is also a good way to keep track of what is happening and may be necessary for setting the record straight. Proper documentation is advised because it creates a paper trail and can ultimately clear up any confusion down the road. Everything from scanning copies of rental payments to keeping an organized log of maintenance actions, as well as keeping any copies of complaints is simply good business and an excellent idea.
Effective Tenant Retention
Also a good idea is that of having a virtual suggestion box. Taking any suggestions from tenants regarding improvements is a great way to keep channels of communication open and fosters good relations. Keeping tenants satisfied with a property ultimately saves money and reduces turnover. Tenant retention that is effective ultimately saves property owners a substantial amount of money on an annual basis. Creating a way for tenants to provide suggestions for improvements or changes either through electronic means or through a physical system ensures a more positive experience for the tenant, the property owner, and the property manager.
Always maintain a professional demeanor. Even during times of difficulty it is recommended to stay cool, calm and collective. Exude a professional attitude when dealing with even the angriest of residents. This will avoid any legal hassles and will help defuse and resolve the situation as quickly as possible. At the end of the day, being a more effective landlord often has to do more with common sense than anything else. Contact Wiedmayer & Co. today to learn more about Atlanta property management services that get results.